FAQs
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Payment Terms
All rent is paid weekly, every Monday , using ACH draft from a designated checking account that you provide us and authorize us to charge automatically based on the specific rate spelled out in your Service Agreement. If your ACH bounces due to insufficient funds or account closure, there will be a $50 bounce fee charge per occurrence. We also to take credit card payments, but there will be an additional 3.5% processing fee added for credit card payments, and you will still need to provide a bank account as a backup payment source in case the credit card charge doesn’t go through. We take checks and cash on initial sign up only, but after that, you’ll need to provide us with a bank account to debit each week.
What is the standard process of paying rent? What forms of payment do you accept?
Yes, you will be required to pay a $50 Membership Fee (which is a recurring Monthly Charge for Membership) and a Security Deposit (varies as to which plan you select). Nice and Simple!
Are there any Initial Fees to get started?
Malpractice coverage is the responsibility of each individual provider*.We do provide general liability coverage and can provide coversheets for your insurance carriers. *Malpractice guidelines are covered in detail in the Member Service Agreement
Is Insurance Included?
The daily rate you pay gives you access to the MedSpace facility and the use of a private exam/consulting room as well as the common areas during your designated time slots. All utilities, janitorial, and maintenance are included in your rate as well as high-speed Wi-Fi internet. Your business name will be listed on the directory in the waiting room and there will be a spot in the waiting room to leave business cards and educational materials.
What do I get for the daily rate I pay?
Yes! If you refer us a medical professional who ends up signing a service agreement with us, you will get an Amazon.com gift card equal to 1/2 of their first month’s service fees.
Do you offer referral incentives?
Rules of Use
We keep it very simple and highly flexible. You start with as many days/week as you are ready for and you can easily add or remove days as you need in 1/2 day increments. You can terminate your occupancy with MedSpace at any time with by providing a 30 Day notice of
termination. Private Occupancy commitments require 60 days.
What term length do I need
to commit to?
Likely, but not guaranteed. The whole concept we are providing is a time-share concept and in order for the inventory of private exam/consulting rooms to be as flexible as possible, we don’t guarantee you can use the same room every time (unless you are paying for that room exclusively on a full-time basis). But all the rooms are very similar and all your supplies and materials you will store in lockers outside of the exam/consulting rooms.
Will I use the same exam/consulting room every time?
Due to the multi-practice sharing nature of the medical office space we provide, we do not provide for or allow paper filing of patient records. All patient records are the responsibility of each individual practitioner and are to be stored electronically or off site. We do have recommendations for 3rd party electronic medical record (EMR) services. Each practice may be subject to different regulations regarding patient confidentiality and it is your individual responsibility to comply with any regulations applicable to your practice.
Are you HIPAA Compliant?
No. We are open to whatever practice our space is a good fit for. Every practice is unique, but we don’t offer exclusivity to any practice.
Do you give exclusivity to any type of practitioner?
Yes. If you like to double book patients/clients and see two or more at a time, you can rent two or more exam rooms, but you will pay a separate fee for each room. Our rates are based on a per exam/consulting room basis. There is one Private office available for add on for each time slot as well.
May I use more than one Exam/Consulting Room at the Same Time?
Yes! We have designed locker storage areas for you to store any supplies and materials you want to leave on site when you are not renting a room. We also offer a limited number of lockable cold storage mini-refrigerators in the laboratory room for those who want to store items that need to stay refrigerated.